CBS Corporation Senior QA Specialist in New York, New York

Senior QA Specialist

REF#: 31267

CBS BUSINESS UNIT: Smithsonian Networks

JOB TYPE: Full-Time Staff

JOB SCHEDULE: Full-Time

JOB LOCATION: New York, NY

ABOUT US:

Smithsonian Channel™, owned by Smithsonian Networks™, a joint venture between Showtime Networks Inc. and the Smithsonian Institution, is where curiosity lives, inspiration strikes and wonders never cease. This is the place for awe-inspiring stories, powerful documentaries and amazing entertainment across multiple platforms. Smithsonian Channel combines the storytelling prowess of SHOWTIME® with the unmatched resources and rich traditions of the Smithsonian, to create award-winning programming that shines new light on popular genres such as air and space, history, science, nature, and pop culture. Among the network’s offerings are series including Aerial America, America in Color, First Ladies Revealed, Polar Bear Town, The Lost Tapes, Amazing Monkeys, America’s Secret Space Heroes, Mighty Ships, Mighty Planes and Air Disasters, as well as critically-acclaimed specials that include Titanic’s Fatal Fire, The Obama Years: The Power of Words, Nightmare on Everest, Diana and the Paparazzi, Diana: The Day We Said Goodbye and Flying High with Phil Keoghan. Smithsonian Networks also operates Smithsonian Earth™, through SN Digital LLC., a new subscription video streaming service delivering spectacular original nature and wildlife content. To learn more, go to www.smithsonianchannel.com, or connect with us on Facebook, Twitter, and Instagram.

DESCRIPTION:

Smithsonian Networks is seeking a QA Analyst to work alongside product and technology on the Digital Media team. Quality is one of the most important attributes of our brand, so you would be a vital member of the team who helps ensure that we release digital products that we are all proud of. If you enjoy working in a collaborative atmosphere where you can help shape what ends up in the hands of our millions of users, come join us.

Responsibilities:

  • Develop, implement and maintain a product testing strategy for applications developed for web, iOS, Android and Connected TV devices (such as Roku, Apple TV, Fire TV and Chromecast).

  • Understand functional requirements and translate them into test plans with as much detail as appropriate. Design, manage and document functional, regression and stress tests.

  • Execute tests to validate that the software complies with standards and documented requirements. Tests include: manual testing, automated scripts, performance testing, load testing.

  • Identify bugs, document steps to reproduce, collaborate with developers to resolve and verify bug fixes and help prioritize issues based on user impact.

  • Use your initiative and judgment to find unexpected problems and work with product and development to get them fixed.

  • Work with Senior Product Manager and VP of Product & Technology to establish test coverage and release plans, estimate testing time frames and analyze ways to improve the quality control process.

  • Manage external vendors to ensure their deliverables are meeting acceptance and testing criteria.

  • Manage app support emails, triage, log/investigate bugs and route as necessary.

  • Efficiently communicate critical issues and status updates in a timely manner, both laterally and up the chain.

QUALIFICATIONS:

  • 4+ years of experience conducting QA for digital products

  • Experience overseeing the full QA process from test planning to execution

  • Strong communication skills and attention to details

  • Desire to improve the user experience

  • Ability to work on complex projects that cover a wide range of technology with varying timelines

EEO STATEMENT:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled