CBS Corporation Associate Product Manager - CBS News.com in New York, New York

Associate Product Manager - CBS News.com

REF#: 29010

CBS BUSINESS UNIT: CBS Interactive

JOB TYPE: Full-Time Staff

JOB SCHEDULE:

JOB LOCATION: New York, NY

ABOUT US:

CBS Interactive is the premier online content network for information and online operations of CBS Corporation as well as some of the top native digital brands in the entertainment industry. Our brands dive deep into the things people care about across entertainment, technology, news, games, business and sports. With over 1 billion users visiting our properties every quarter, we are a global top 10 web property and one of the largest premium content networks online.

Check us out on [1] The Muse to get an inside look into #LifeAtCBSi through employee testimonials, office photos and company updates.

References

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  1. https://www.themuse.com/companies/cbsinteractive

DESCRIPTION:

Role Details:

CBS News is seeking an enthusiastic product manager who is excited to work in a fast moving, collaborative environment and are passionate about creating products that serve users and drive KPIs. A successful candidate will have exceptional organization skills, versatile communication skills, and excellent problem-solving skills. Prior experience with Jira and Omniture is also a big plus. The Product Manager position will work on CBS News and CBSN - a 24-hour streaming news channel - products across all manner of smartphones, tablets and connected TV screens, and will report directly to the Product Director.

Your Day-to-Day:

  • Create and upkeep product requirements across multiple projects

  • Develop documentation and other materials as needed to support design and development of products and features

  • Partner with the design team to craft UI & UX that satisfy business objectives and users

  • Create, manager and review Adobe Analytics (Omniture) reports to closely monitor KPIs

  • Communicate product vision and requirement to stakeholders

  • Construct Jira tickets to translate product requirements into actionable stories or tasks

  • Resolve issues that affects product delivery timelines and the team’s ability to meet core business goals

  • Identify and escalate performance anomaly by monitoring various data sources

  • Collaborate with project managers, developers, designers and editorial staff to implement product features

  • Attend to user feedback and customer complaints, troubleshoot and identify next steps

  • Stay current in industry trends and competitive landscape


Tools we use here at CBS News:

  • G Suite - Gmail, Google drive, docs, calendar, etc

  • Adobe Analytics (Omniture)

  • Jira

  • Confluence

Platforms you will be supporting:

  • Mobile apps - iOS, Android

  • Connected devices - Apple TV, Android TV, Fire TV, Roku, Web apps (Tizen, Vizio, etc), PlayStation, Xbox

  • Emerging - Alexa, Google Home, HomePod, CarPlay, Android Auto

QUALIFICATIONS:

What you bring to the team:

  • Minimum of 3+ years in digital industry, preferably with media experience

  • Exceptional organization skills, versatile communication skills, and excellent problem-solving skills

  • Passion about building delightful UX

  • Energetic self-starter with a positive "can-do" attitude

  • Ability to multi-task, pivot, and change focus when necessary

  • Analytical thinking mindset, uses data to answer questions

All candidates must successfully complete a background check prior to starting employment at CBS Interactive. CBS Interactive is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or status as a veteran. CBS Interactive complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

EEO STATEMENT:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled